Frustration! I fired up Betfair to lay Widgee Turf in the second and I think I must have accidentally pressed the back arrow, which is a definite no-no on Betfair, and the screen froze. Well, I’ve been in this situation before and the key is simply not to panic. So calmly and methodically I powered the phone off and then displaying a remarkable cool resolve I managed to remember my pin and after a long period of looking at a black screen with a white Apple the phone jumped into life again. But of course by then it was too late!
A race or two later I was all set to have a back bet and I fired up the TAB app. But I didn’t login. I was all set to submit the bet when it refused my fingerprint and said my account was locked. Maybe it was something to do with previously powering the phone off? Anyway, you can simply unlock your account by entering your date of birth and mother’s maiden name. Well, how easy is that? Impossible, for me, it seems. After two attempts I gave up. I have to ring Customer Service for more information. So I didn’t have a bet all day. Keen Array, relaxed and head down, looked pretty good powering home for a place at $2.30, but I watched it go around.
I rang Rita at Customer Service when I got home and she fixed me up. It seems that all my pins and passwords were out of date since moving house some four years ago. I’ve double-checked my mother’s maiden name and my fingerprint and neither seems to have changed. But I think I need one of those new iPhones that you unlock just by looking at it! Facial recognition, that’ll be the go!
In Sydney R3, Burning Passion looked relaxed and alert in the parade ring and won narrowly at $2.10 the place on BF. In R7, Showtime looked relaxed, head down, and squeaked in for third at $4.40 the place! I didn’t have the time to pay full attention to Melbourne (going to the races with friends is dangerous!) Since upgrading my iPhone to the latest iOS 11.3 I’ve been experiencing short freezes with Betfair. It’s normally not necessary to shut down the entire phone, just the app. Press the Home button twice, swipe through the apps until you find Betfair, swipe up to close the app, then start it again. It normally starts logged in. (It retains the password for a limited time.) Betfair is updating their software but probably concentrating on the desktop version first which means updated mobile apps might not be ready for some time.